Shipping Information
Shipping Methods
After you place your order, your merchandise will be carefully packaged by our associates in our warehouse.
Shipping Charges
The shipping charges applied in the cart are based on the weights of the products and the shipping location.
Please allow 2-4 business days to prepare your order for shipment.
International Orders
Place your order online as usual and enter the overseas shipping address; shipping charges applied in the cart are based on the weights of the products and the shipping location. Once your online order is processed, delivery should occur within approximately 14 days. Import duties, taxes, and charges are not included in the item price or shipping cost. The buyer is considered the importer of record and these charges are the buyer's responsibility. Please check with your country's customs office to determine any additional costs prior to purchasing. They will be collected at the time of delivery. If you have any questions, please feel free to call customer service at (615) 316-6541.
Order Status
If you have an account with us, log into your account and check your order status under My Orders section. Please click here to login your account. Or you can call one of our friendly agents for help: (615) 316-6541
Returns
Returns Policy
Need to return or exchange an item? We accept returns/exchanges of unworn, unwashed products with the original receipt. Include your return/exchange back to the shop within 30 days of the purchase date and we will refund or exchange the item(s) to the original form of payment.
Please contact us and we'll work with you to exchange or refund your item(s), less your original shipping charges. You just pay for shipping the item(s) back to us.
Send your return to the following address:
Opry Entertainment Warehouse
721 Opry Mills Dr.
Nashville, TN 37214
Method For Returns
Return by mail using the shipper of your choice.
Questions
Questions or need further help? If you have any questions along the way, we'd love to help! Give us a call at (615) 316-6541 or email us at customerservice@opry.com.
